📋 Privacy Policy
A Division of Mothers Helping Hands Atlanta LLC
Introduction
CareConnect ATL Health Career Institute (“CareConnect ATL,” “we,” “us,” or “our”) is a professional development and continuing education division of Mothers Helping Hands Atlanta LLC, a Georgia limited liability company. We are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at careconnectatl.com, submit an inquiry form, enroll in our programs, or otherwise interact with us.
Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Submit an inquiry or request form — including your full name, email address, phone number (optional), organization/company name, and message
- Enroll in a training program — including your name, contact details, professional background, and payment information
- Request partnership or organizational information — including organization name, contact name, and scope of inquiry
- Download program outlines or resources
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL (how you arrived at our site)
- Device type (desktop, mobile, tablet)
This information is collected through cookies, web beacons, and similar tracking technologies.
2.3 Information from Third Parties
We may receive information about you from third-party platforms we use, including:
- Payment processors (e.g., Stripe) — for transaction processing; we do not store full payment card numbers
- Learning management platforms — for course enrollment and progress tracking
- Email service providers — for communications you have opted into
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To respond to your inquiry or information request | Legitimate interest / your request |
| To process and manage course enrollment | Contract performance |
| To issue certificates of completion | Contract performance |
| To process payments securely | Contract performance |
| To send program updates, scheduling, or course-related communications | Contract performance |
| To send newsletters or educational content (with your consent) | Consent |
| To develop new programs and improve existing ones | Legitimate interest |
| To comply with legal obligations | Legal obligation |
| To prevent fraud and maintain website security | Legitimate interest |
How We Share Your Information
We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors who assist us in operating our website, processing payments, delivering courses, and sending communications. These vendors are contractually obligated to protect your data and may not use it for their own independent purposes.
- Mothers Helping Hands Atlanta LLC: As our parent organization, MHHA may have access to certain information for operational or administrative purposes.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when necessary to protect our rights, property, safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our organization, your information may be transferred as part of that transaction subject to applicable privacy and confidentiality obligations.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential Cookies — Required for the website to function properly
- Analytics Cookies — Help us understand how visitors use our site (e.g., Google Analytics)
- Functionality Cookies — Remember your preferences
You may disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain records of your training history and certificates
- Comply with applicable legal, tax, or regulatory requirements
| Record Type | Retention Period |
|---|---|
| Inquiry form submissions | 24 months |
| Enrollment records & certificates | Minimum 5 years |
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you
- Correction — Request that we correct inaccurate or incomplete information
- Deletion — Request that we delete your personal information (subject to legal retention requirements)
- Opt-Out — Opt out of marketing or promotional emails at any time using the unsubscribe link in any email we send
- Data Portability — Request your data in a portable format
To exercise any of these rights, contact us at the information provided in Section 11.
Children’s Privacy
Our website and programs are intended for adults with prior professional caregiving experience. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will promptly delete it.
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These include:
- Secure (HTTPS) website connections
- Limited internal access to personal data
- Secure, PCI-compliant payment processing through Stripe
While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Links to Third-Party Sites
Our website may contain links to external websites, including our parent organization site (Mothers Helping Hands Atlanta), enrollment platforms, and resource downloads. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
A Division of Mothers Helping Hands Atlanta LLC
We will respond to all privacy-related requests within 10 business days.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.
